A branded SMARTReturns™ portal, built mobile first...
Seamlessly integrated into your SMARTSlip®
Go ahead, scan the code
Click for help85% of shoppers with a quick and simple returns experience, will shop again.
How It Works
QR Code
Native on every smartphone - Scan with Camera direct to the branded Returns Portal. QR codes are dynamically generated.
NextYour items
Land directly on the order - no login credentials required. Select items for return and bespoke (mandatory) return-reasons. Tip: Get granular with your return-reason options for better data. Optional exchanges for size / colour variants.
NextReturn Method
It’s not one-size-fits-all. Enable a range of options. Apply different rates for different Customer groups, dependant on geography, staus, spend, or just about any other attribute.
NextSuccess
Paperless returns and tracking options complete the mobile experience. With your personalisation engine integrated, deliver relevant product recommendations to drive Customers back to site.
Smarter Returns Data
With SMARTReturns™ you get better data on...
Merchandise
Understand why merchandise is being returned
Identify and fix product and copy/image problems quickly
Reporting on faulty stock
Logistics
Know what’s coming back tomorrow, how many items and parcels and by which couriers
Plan resource accordingly
Damaged parcel photos, assisting claims
Customer
Identify "serial returners"
Enable instant refund/exchange
Would you like to know more... Book a Demo!
