85% of shoppers with a quick and simple returns experience, will shop again.
Native on every smartphone - Scan with Camera direct to the branded Returns Portal. QR codes are dynamically generated.Next
Land directly on the order - no login credentials required. Select items for return and bespoke (mandatory) return-reasons. Tip: Get granular with your return-reason options for better data. Optional exchanges for size / colour variants.Next
It’s not one-size-fits-all. Enable a range of options. Apply different rates for different Customer groups, dependant on geography, staus, spend, or just about any other attribute.Next
Paperless returns and tracking options complete the mobile experience. With your personalisation engine integrated, deliver relevant product recommendations to drive Customers back to site.
Understand why merchandise is being returned
Identify and fix product and copy/image problems quickly
Reporting on faulty stock
Know what’s coming back tomorrow, how many items and parcels and by which couriers
Plan resource accordingly
Damaged parcel photos, assisting claims
Identify "serial returners"
Enable instant refund/exchange
Would you like to know more... Book a Demo!