Maximising Customer lifetime value with Customer Experience and Personalisation at the core. 

Customers are increasingly expensive to acquire and that's why we’ve built the tools to keep them. Our highly personalised marketing solutions are designed to make meaningful connections, adding more emotional  engagement for the customer and turning single orders into life-long loyal customers.


Highly personalised in-parcel marketing which replaces the obsolete delivery note. This premium, personal touch completes the Customer Experience, leaving a lasting impression which offers compelling reasons to shop again, review, refer a friend, or shout about your brand.

At a Glance

A brand new marketing channel, delivering incremental sales and customer loyalty. High quality, full colour documents ready to dispatch with every order. Bespoke content based on Customer profile, geography and purchase path. Multi language, multi currency, with relevant and local returns alongside essential customer service information.
Printed at the DC, SMARTSLIPS® are full-colour documents, targeted and personalised to each customer, ready to dispatch with every order.
Highly personalised content can include any of:

Geographic and Customer profile based contact information
Two-click returns QR codes
Colour product imagery (Order lines)

Customer profile and status based campaigns
Product & Category Recommendations
Review platform engagement
Social campaigns

SMARTSLIPS® are proven to increase second purchase rate and frequency, whilst delivering a genuinely personal customer experience.

Enquire See Case Study Request Free Sample For Your Site See SMARTSLIP® Simulation

Smart DirectMail

Revolutionise your direct mail campaigns by sending automated print marketing, completely tailored to your individual customers. Our data-driven and trigger-based direct mail makes your existing tech work even better, and reflects the highest service standards building loyalty for your brand.

At a Glance

A more effective and sophisticated approach to direct mail. Create and automate trigger-based campaigns. 100% personalised content for each customer, making a lasting impression and delivering real ROI.  

Applications include:
Abandoned Basket
Abandoned Browse
Lapsing Customers
Loyalty and Reward Scheme updates
Product Life-Cycle Automations
Birthdays & Anniversaries


Personal URLs

Create completely personalised landing pages with a personal URL for each of your customers, hosted by you and powered by us. Our PURLs use snippets to create bespoke pages, with data fields updated dynamically. These pages can be populated with anything that’s not security protected and have many uses.


Applications include:
Product recommendations - driven by your existing engines
Content elements 
Two-tap returns online, incuding reason codes
Location-based returns instructions
Drop-off locations and nearest store